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How To ... ... Delegate with Confidence


Glasgow Chamber of Commerce, 30 George Square, Glasgow, G2 1EQ


From: Wednesday 5 April 2017 08:00 To: Wednesday 5 April 2017 10:00

Effective delegation is the best indicator of effective management simply because it is so fundamental to both personal and organisational growth. Delegation maybe an essential management behaviour but it is not an instinctive human behaviour.

The workshop covers delegation from all angles - the what, the how and the when. It explores how to set the individual or team up for success and to have confidence in their ability and capacity to deliver the delegated task or opportunity. Different types of team members need different approaches and we will explore how to delegate when your team have different levels of ability and capacity.

Imagine what it would feel like to be able to delegate with confidence, feel in control of your workload and have a team who are working on the opportunities that will really add value.

Whether you are an experienced manager or new to management, there is always room to tune up your skills or get a refresher with some new ideas and approaches.



  • Enhanced personal performance.
  • More time to focus on the tasks only you can do.
  • Greater understanding of when and what to delegate and to who.
  • Empowered and engaged team.
  • Greater clarity regarding you and your team members roles and responsibilities.
  • Better work life balance.



Mark is an experienced business leader with a proven track record in delivering significant business improvements and results. His business, Blue Ptarmigan, partners companies to ‘unlock their potential and unleash growth’.

Mark has a breadth of experience working with business owners and managers, which has been gained from an extensive and wide-ranging career. As well has running his own company, Mark has led various functions including HR, Learning & Development, Supply Chain & Operations and Property Development for a major multinational company. His career experience allows him to make sense of the organisational jigsaw, which in turn enables him to understand the different operating contexts and paradigms that attendees bring along to the workshops.

He has extensive experience in the design and delivery of leadership and management training programmes for both small businesses and large corporations.

In addition, he is an associate lecturer with Dundee Business School and a business mentor and coach with the Princes Trust (Youth Business Scotland).


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