Skills for Admin Assistant
GTG Training, 1330 South Street Glasgow, G14 0BJ
From: Monday 7 December 2015 09:30 To: Tuesday 8 December 2015 16:30
Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we don’t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest influence on job satisfaction is our relationship with others.
This is a two-day workshop designed for those who work in support positions, to help them improve their everyday performance in an office environment. The two days will help you improve your communications skills, make a good first impression, and develop personal management skills.
- Understand the importance of professional presence on the job
- Learn how to self-manage to become more effective and efficient
- Improve your communications skills, including listening, questioning, and being more assertive
- Increase your effectiveness in recognising and managing conflict, and dealing with difficult people