08 Feb 2019
A visitor to Glasgow who feared the worst when her electric wheelchair broke on arrival in the city has thanked the unlikely hero who saved the day – a Glasgow taxi driver.
Nina Cosgrove, who lives in Oxford, requires a mobility scooter due to living with Multiple Sclerosis. However, during Nina’s flight north from London Heathrow to Glasgow her chair was damaged, leaving Nina worried that her trip would have to be cut short – and potentially miss the work engagement she had travelled for.
Luckily, Glasgow Taxis driver Dougie McPherson was on hand to help. Having picked Nina up at the airport in his striking People Make Glasgow cab, Dougie listened to her story and decided to go above and beyond to ensure she was able to make the most of her time in the city. After dropping Nina at her hotel, Dougie voluntarily offered to take away the broken scooter and fix it for her at home in his own time.
True to his word, and keen to prove to Nina that the stereotype of the friendly Glaswegian was a fair characterisation, Dougie appeared back at the hotel the next morning with wheelchair – completely fixed. There were no mechanical faults – it was simply a case of putting mountings back in place.
A delighted Nina managed to fulfil all her planned engagements in Glasgow – something she feared would be impossible.
Thanking Dougie, Nina said: “As soon as I mentioned what had happened, Dougie replied “Nae bother, I can fix that for you” – and he wasn’t lying. Without my scooter I would not have been able to move around Glasgow independently to do what I needed to do, so I’m very grateful to Dougie for his help. Everyone I met in Glasgow was so friendly and helpful, and it is true - People Make Glasgow! I am really looking forward to returning in June.”
Dougie was happy to help, adding: “At Glasgow Taxis we call ourselves ‘your city’s friend’, and this is just what a friend would do. When Nina had told me her mobility scooter had been damaged on the flight, I felt for her – it’s rotten luck. Given she wasn’t here for a long time, I was pleased I could make sure she was able to make the most of her visit to Glasgow.”
Nina managed to attend the site visit for the World Climate Justice Conference taking place at Glasgow Caledonian University in June, and the organisers of the conference were also impressed with the extra lengths Dougie had gone to.
Aileen Crawford, Head of the Glasgow Convention Bureau said: “The help Dougie offered Nina reaches beyond the professional support for a conference client into the genuine warmth, kindness and caring that so many Glaswegians are famous for. We were delighted for Nina that she could attend her site visit, and proud of Dougie for representing the city in such a positive light.”
Glasgow Taxis Ltd chairman Stephen Flynn commented: “Again, this is what we do – it’s another great example of Glasgow Taxis as a friend of the city and we’re so pleased Dougie could help Nina enjoy such a positive experience during her visit to Glasgow.”
For more information on Glasgow Taxis visit www.glasgowtaxis.co.uk