23 Jun 2022
Insight6 Scotland are extending an unique offer to all Glasgow Chamber of Commerce Members - a free CX Review (Mystery Shopping Report)
The report will be tailored for specific business sectors and can be a Walk-In Report, E Commerce Report (Email/Webchat) or Telephone Report.
Insight6 are the only Customer Experience (CX) specialists in the UK and Ireland with 25 experts across the country supporting over 1000 clients. We design and deliver some of the most advanced feedback programmes in the world. Having conducted over 300,000 Customer Experience Reviews and Customer Surveys, we are able to rapidly transfer our knowledge and expertise to create your perfect Customer Experience Improvement programme.
CX Reviews (widely known as Mystery Shopping) involve a researcher experiencing the service your team delivers first hand, and then reporting back the findings. The criteria for the CX Review is always tailored for your business. We are widely regarded as supplying the highest quality CX Review in the world.
Why CX Reviews? Benefits your business by measuring efficacy of your processes and will generate new sales, increase customer retention and improve Customer Service standards. Mystery Shopping is a tried and tested business tool which delivers across any sector.
For further information and contact details, visit the Offers Section of our Member Portal.